Legal
Terms of Use
These terms (the "Terms") govern your use of Signavos (the "Service"). They are a contract between you and Signavos (the "Company", "we", "us", "our"): by creating an account or using the Service, you agree to them.
⚠ Draft for the product team — not legal advice. Have it reviewed by counsel before publishing to production. The operating legal entity name and registered address of the Company are placeholders you must confirm before go-live (Paddle requires the seller to be clearly identified).
1. The Service
Signavos lets you upload documents, send them for electronic signature, and track completion. You pay per signature at the price shown at checkout, using one-time credit packs purchased in the app. The Service is provided "as is" and "as available", and we do not guarantee uninterrupted or error-free operation.
2. Your account
You are responsible for keeping your account credentials confidential and for all activity under your account. You must be at least 18 years old to use the Service.
3. Acceptable use
You agree not to misuse the Service, including by: (a) using it unlawfully or to defraud; (b) uploading infringing, malicious, or unlawful content; (c) sending spam or unsolicited commercial messages; (d) probing, scraping, or interfering with the Service or attempting to bypass its security. You are responsible for the documents you send and for obtaining any required consent from recipients to sign electronically.
4. Electronic signatures
Signatures captured through the Service are intended to satisfy applicable e-signature laws (such as the U.S. ESIGN Act and UETA). We maintain a tamper-evident audit trail, but we do not guarantee that any particular signature will be held valid in a specific jurisdiction or proceeding.
5. Payments & refunds
Credit packs are paid for through Paddle, the merchant of record for your purchase. Paddle processes the payment and handles billing, tax, invoicing, and refunds for the transaction. The payment, billing, tax, and refund terms that apply are set out in Paddle's buyer terms and Paddle's refund policy. To request a refund, visit Paddle.net. Prices may change; the price at checkout governs each purchase.
6. Intellectual property
The Company and its licensors retain ownership of the Service and its software, design, content, and branding. You may not copy, modify, or reverse engineer them. You retain ownership of the documents you upload.
7. Suspension & termination
You may stop using the Service at any time. We may suspend or terminate your access for a material breach of these Terms, non-payment, a security or fraud risk, or repeated or serious policy violations.
8. Disclaimer of warranties & limitation of liability
To the maximum extent permitted by law, the Service is provided without warranties of any kind, and our aggregate liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law.
9. Changes & governing law
We may update these Terms; material changes will be posted here. They are governed by the laws of [jurisdiction], without regard to conflict-of-law rules. Questions or to contact the Company: email support@signavos.com.
